November, 2011

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Archive | November, 2011

FBiframes Social Sharing Component Increases Viral Love

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FBiframes Social Sharing Component Increases Viral Love

Posted on 30 November 2011 by FBiframes

Do you remember when you were strategizing your social media marketing plan?

Chances are one of your goals was to encourage more people to talk about and share your brand through a variety of channels, including social media and e-mail. FBiframes social sharing buttons gives your fans, customers and followers the tools to share your brand and its messages while giving your business some viral love.

For page admins, adding FBiframes social sharing buttons to our apps is a simple and effective way to quickly boost page views. FBiframes has taken the steps to simplify the customization of these sharing functions to get the most out of your social sharing buttons.

 

FBiframes sharing buttons include a Share button, a Send button and a Tweet button.

  1. The Share button allows viewers to share and post your custom content to their Facebook Profile Wall. Every element (message, title and thumb image) within the share window are completely customizable, giving page administrators total control over what you want your fans and their friends to see.
  2. The Send button allows your fans to “send” a link directly to their friend(s) through Facebook Messages, post it to a Group, or email it to an individual. For example, if you see a FBiframes Coupon App for a Santa Photo Shoot (http://www.facebook.com/achristmasstorycomeshome?sk=app_162850930432266) you can now send a message or email to your friends or family members directly so they can enjoy the coupon as well.

    Fbiframes Social Sharing Buttons

  3. The Tweet button allows page administrators to customize the content of the tweet message that will be tweeted by your fans/users to their Twitter followers.Page Administrators can customize the message to further engage fans with their brand and/or add another viral feature using #hashtags, @usernames to drive more viral interaction with your social media conversation.
FBiframes is a Facebook and social media marketing application service provider (“ASP”), that enables small business owners and marketing professionals to easily create custom apps for their Facebook fan pages without any technical knowledge. Our customizable apps increase user engagement and allow businesses’ to increase social media interactions with potential clients.  Our current apps are developed for Facebook with opportunities for cross-platform engagements (twitter and youtube).

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Create and add custom tabs for Facebook fan pages without any technical or coding skills required! It's completely free to sign up and try everything out!

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Cyber Monday Coupon

Posted on 22 November 2011 by FBiframes

With Thanksgiving knocking on our door, we are amidst the largest shopping time of the year – and you know what that means…Sales and Coupons! We would like to jump ahead of the Cyber Monday rush for your benefit and offer your business a great coupon, directly on Facebook.  Our Coupon app is now running at 50% off on our Facebook page!

Facebook Coupon App at 50% OFF!

  Take advantage of this great discount so you can make your very own Coupon just in time for this weekend’s big rush!  Add a great image, and give the opportunity to your fans and customers to get an extra discount during this weekends shopping blitz.

Here is the tutorial so you can get started right away:

 

Hope you have a great Thanksgiving holiday with your loved ones – and happy selling over the weekend!

FBiframes

Create and add custom tabs for Facebook fan pages without any technical or coding skills required! It's completely free to sign up and try everything out!

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FBiframes Deals App – Perfect for Bringing Holiday Cheer

Posted on 22 November 2011 by FBiframes

The FBiframes Deals App provides the perfect incentive for your social media fans to engage with your business for the holiday season.  FBiframes.com has launched a Groupon/Living Social style application on Facebook.  It is designed for page administrators to set up group promotions on their Facebook FanPage within minutes and then get their discounted offers shared virally among friends.

Our Deals app offers page administrators the opportunity to capitalize on viral marketing on their Facebook Fanpage. While most group discount apps require a minimum number of participants in order for your promotion to be become active and also profitable for the business, FBiframes Deals App allows the fanpage administrator to customize the  app so they can offer a group deal or even a regular deal with no group requirements.

Facebook’s viral features and high daily traffic provides the best opportunity for businesses to acquire a large number of clients.

Setting up a Deal on Facebook with FBiframes is designed to be fast and simple, requiring three key components:

  1. Value of the Deal
  2. Critical mass of “Deal Grabbers” can be required  before your deal becomes active
  3. A time period for the deal offering to be valid.

We have also integrated with PayPal’s website payment standards to administer the transactions on your Deals App:

  • The integration with PayPal allows for no monthly merchant fee, only transaction fees.
  • No need to worry about the middleman sending you a check.
  • Which means more profits, directly into your company’s pockets.

Check out our brief video tutorial below and comment below on how FBiframes.com Deals App helped your businesses holiday sales push:

FBiframes

Create and add custom tabs for Facebook fan pages without any technical or coding skills required! It's completely free to sign up and try everything out!

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What is a customer service rock star…

Posted on 15 November 2011 by FBiframes

Good customer service is the lifeline for a business. You can offer promotions and/or slash prices to bring in tons of new customers, however unless you can get some of those customers to come back, your business won’t be profitable for long.

Good customer service won’t separate you from the competition, you have to become a “ROCK STAR” to keep the customers coming back .

The following are a few Customer Service tips that will make you a “rock star”:

1. Know your product and how it differs from your competitors.

Why does your product blow your competitors away.

2. Answer your phone.

I have done my research online, now I want to learn about the people at the product or service provider, call me old fashioned, I pick up the phone and want to speak to someone.  (No hablas, no dinero!!!!!!)

3. Don’t make promises unless you will keep them.

I understand now what my ex-girlfriend meant when she said you’re always late for me but never for your clients. Be honest with your clients, they know that they are not your only clients but when you say you are going to do it, you better deliver.

4. Listen to your customers.

If you don’t listen and understand your client’s problem before offering your solution, you won’t get that customers business. You know personally how frustrating it is to have to explain yourself again and again…  All you have to do is Listen!!??!!

5. Deal with their complaints.

When you are the face of your business and you shrug off a customer’s complaint who does that leave to handle their complaints or questions…  That’s Right!!  Your competition.

Give the complaint your attention and then you let your client know that they are important. That is all the client wants is to feel important and get a solution to their problem!!

6. Be helpful – even if there’s no immediate profit in it.

Did you hear that… Nope– Either did your other, potential clients…

You just lost the opportunity to employ a FREE brand evangelist.  That happy client you could have helped would have shared your gesture of good-will with his friends… and all it would have taken was to make them happy and help them with their problem.

7. Everyone knows customer service… No they don’t!!!  Train your staff

At best, pay a professional to implement your customer service identity but at worst do it yourself by talking to your staff and training them in situations about good customer service.  By educating, you will empower your staff to correctly engage and make the kind of service decisions that resolves customers’ situations immediately.

8. Throw in something extra.

No I don’t mean give away something free, though of course your customer would love that.  It could be as simple as a tip to get more use out of your product or as small as a smile and a genuine thank you.  All it takes is just a little more than your customer expected.

These are just a few of the steps that we try to follow when engaging with our clients. Good customer service over time will bring in more new customers, than promotions and price slashing ever did!  So start implementing today and see if you can train your employees to be a “Customer Service Rock Star”!!!

Thank you Mayra and Maurice from New Epic Media for submitting your testimonials and feedback from your clients.

FBiframes is a facebook customization platform that enables page owners to engage and enhance your social media marketing through our customizable, unique and easy to use apps.

Check out our apps: Deals, Sweepstakes/Giveaways, Photo Voting, HTML iframes.

 

FBiframes

Create and add custom tabs for Facebook fan pages without any technical or coding skills required! It's completely free to sign up and try everything out!

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SEO News: Google Bots to Crawl Facebook Comments

Posted on 02 November 2011 by FBiframes

 Google’s search crawler will now index comments sent through third-party comment management systems, such as Disqus and Facebook comments, that allow users to login with their Facebook credentials, according to Econsultancy.

As more websites begin integrating comments on their sites, the value this user-generated content offers marketers will likely grow substantially. SEO campaigns will receive a boost when visitors leave messages that include certain keywords.

Furthermore, this development places a premium on comment moderation, as businesses that see spam posted to their comments could be negatively impacted. Additionally, inappropriate language and links could hurt a site’s SEO rankings.

There may be other SEO implications of indexed comments related to social data. Google currently doesn’t draw on Facebook data, but it uses social sharing from other platforms to rank results for logged-in users. With the prominence of Facebook comments, some speculate the search giant will have a way to break down the barrier that stands between it and Facebook data. Of course, Facebook is not the only medium for on-site comments that will be indexed.

Disqus is the most popular third-party comment management service, according to a Lijit report released earlier this year. The application is the used by 75 percent of websites implementing comment services.

FBiframes

Create and add custom tabs for Facebook fan pages without any technical or coding skills required! It's completely free to sign up and try everything out!

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